Lost, damaged or late luggage

If your luggage does not arrive at your destination or is damaged, it is essential that you contact Niceair's ground handling agent at the relevant airport. There you will receive written confirmation of your complaint, which is essential in case of insurance claims.

Airport Ground Handling Agent
Akureyri Icelandair
Copenhagen Aviator
London Stansted Stobart Aviation
Tenerife South Iberia

At the first opportunity, please send us an e-mail to niceair@niceair.is and we will help you resolve the issue.